Privacy Statement

This Privacy Policy explains how Ripper collects, uses, stores and protects personal information when you use our online casino services in Canada. We respect your privacy and aim to be clear about the information we gather, why we need it, and the choices you have about your data. This page covers the main categories of data we handle and how you can exercise your rights.

Types of Data We Collect

We collect information that is necessary to operate your account and provide our services. Broadly, this includes personal data, technical data and transactional data.

Personal Data

Personal data includes name, date of birth, email address, phone number, postal address and identity documents for verification. We also collect account details such as chosen currency, username and KYC documents when required for withdrawals or compliance checks.

Technical Data

Technical data covers device and connection information such as IP address, browser type, device identifiers, operating system, and language settings. We also log usage data like pages visited, game activity, session times and error reports to maintain service stability and security.

Transactional Data

Transactional data relates to deposits, withdrawals, game stakes and wins, payment method details and billing information. We retain records of transactions to process payments, detect fraud and meet our compliance obligations.

Use of Information

We use collected data to create and manage your account, process payments, verify identity, provide customer support, detect and prevent fraud, and comply with legal requirements. We also use anonymized or aggregated data for internal reporting, service improvement and occasional product development analysis.

Data Protection Practices

We protect your information using industry-standard security measures such as encryption for data in transit, secure servers for storage and access controls to limit who can view personal data. We regularly review our security practices and require our service providers to meet appropriate security standards.

Cookies and Tracking Technologies

We use cookies and similar technologies to enable site functionality, remember preferences, and analyze usage patterns. Some cookies are essential for account security, while others are used for analytics and performance. You can manage cookie settings through your browser, but disabling certain cookies may affect site functionality.

User Rights

As a user in Canada you have rights regarding your personal information. These include the right to access the data we hold about you, request correction of inaccurate information, and request deletion where permitted by law. You can also object to certain processing activities and request restrictions on processing in specific circumstances.

Access, Correction and Deletion

To access, correct or request deletion of your personal data, contact our support team via the in-site support channels. We may require identity verification before processing requests to protect your account. Certain records may be retained as required for legal or regulatory reasons.

Information Sharing and Third Parties

We share information with third parties only as necessary to provide services - for example, payment processors, fraud prevention providers, game suppliers, and regulatory or law enforcement bodies when required. We limit the data shared to what is necessary and use contractual safeguards to protect your information.

Privacy Policy Updates

We may update this policy from time to time to reflect changes in our services or legal requirements. Material changes will be posted on our site and, where appropriate, notified to you by in-site message or email. Please review this page periodically for updates.