Data Privacy Policy
Welcome to Ripper’s Privacy Policy. This page explains what personal and technical information we collect, how we use it, and the measures we take to protect your privacy when you use our online casino services in Canada. We aim to be clear about how data is handled so you can make informed choices about your account and activity.
Types of data we collect
We collect several categories of information to operate accounts, process payments, and maintain a secure site. Collection may occur when you register, verify your identity, deposit or withdraw funds, place bets, or contact support.
Personal data
Personal data includes name, date of birth, address, email, phone number, and government ID when required for verification. We also store account credentials and any documents you upload for KYC or payment verification.
Technical data
Technical data covers device information, IP address, browser type, operating system, and log files. We also collect usage data such as session length, pages visited, and error reports to maintain and improve the service.
Transactional data
Transactional data includes deposits, withdrawals, wagers, game activity, and bonus history. Payment card details are processed by our payment partners and are not stored on our servers except as required for reconciliation and fraud prevention.
Use of information
We use your data to create and manage your account, process transactions, perform identity checks, detect and prevent fraud, provide customer support, and comply with legal obligations. Aggregated and anonymized data may be used for reporting and service improvement.
Data protection practices
We protect information using standard security measures including HTTPS encryption, access controls, and regular security reviews. Access to personal data is limited to authorized staff and third-party providers who need it to deliver services.
Cookies and tracking technologies
We use cookies and similar technologies to enable core site functions, remember preferences, and analyse site usage. These tools help improve performance and personalise the experience.
Managing cookies
You can control cookies via your browser settings or by using available preference controls on our site. Blocking certain cookies may affect functionality such as login persistence and cashier features.
User rights
Under applicable Canadian privacy laws, you have rights to access, correct, and request deletion of personal data subject to legal or operational retention requirements. You may also object to certain processing activities in limited circumstances.
Access, correction and deletion
To request access, correction, or deletion, contact [email protected]. We will verify your identity before responding and will normally respond within a reasonable time frame as required by law.
Information sharing and third parties
We share data with service providers for payment processing, identity verification, security, and analytics. We may also disclose information when required by law or to prevent fraud. All providers are required to protect your data under contract.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of the site after changes indicates acceptance of the revised terms.